F.A.Qs
Are the Quilts Machine Washable?
Yes, Absolutely. You can wash and dry the quilts/ blankets at the comfort of your own home.
What are working conditions of artisans making these blankets?
All our facilities have a GOTS (Global Organic Textile Standard) compliant certificate. GOTS has one of the highest social compliance standards for workers at manufacturing units. Making the products and
Are these the only colors offered?
For now, Yes. However, please feel free to share with us what colors you would want to see in future via email at care@livingcocoon.com
How do you ensure the Organic practices are followed and quilts remains chemical free?
We have our own working facility which is compliant to GOTS (Global Organic Textile Standard), and our associates work to maintain organic zone free of contamination from facilities at all times.
Refund and Returns
What is the Return Policy?
We offer a 14 day trial/ return period with each of our quilts/ blankets. Until then, you can feel free to snooze the alarm clock as much as you want. to Read more about our Refund Policy please click here.
How to initiate a return?
A return can be initiated by emailing us at returns@livingcocoon.com. Please share your order number (on upper right side of your order confirmation email) in the subject area.
What to do if my product is defective?
A limited lifetime warranty is offered on all our products that cover manufacturing defects. If you believe you have received a defective product please email us at care@livingcocoon.com along with images of the defect and your order number (on upper right side of your order confirmation email).
